As the COVID-19 pandemic continues to rage on a year after news first broke of its existence, the world anxiously looks to 2021 as the year where normalcy returns. Just before the holidays, heartening news broke of the first few vaccines not only demonstrating better-than-expected effectiveness for preventing the disease, but also that vaccines would begin to be distributed even before the end of the year.
Now, as the clock has turned to 2021, the high hopes of the world have been tempered a bit by the challenging reality of distributing and vaccinating the entire global population. Hindered by logistics, requirements on distribution, and the need to prioritize the most at-risk groups, COVID vaccinations in the United States and globally are significantly behind schedule.
While some issues will just have to be navigated as best as possible (like the need for cold storage to keep some vaccines at needed low temperatures), frustrations have begun to emerge among the public about why scheduling COVID vaccination appointments continues to be confusing, unnecessarily frustrating, or both. From people being turned away after waiting hours in line in Florida, to frantic vaccinations to seemingly anyone nearby before the doses expire in California, many folks continue to wonder – why can’t we make this vaccine scheduling process easier?
Some counties have reverted to setting up calls centers, painstakingly fielding thousands of calls a day from residents eager to get the shot.
Few dedicated vaccine scheduling and registration software suites exist. Where they do, they are often not well suited for use with COVID-19 vaccinations given complexities caused by high demand, recipient restrictions and multiple doses.
As the New York Times notes, event management platforms like RSVPify and Eventbrite already offer robust scheduling capabilities with time slots and capacity limits — and are well suited to address the unique scheduling and management challenges facing Coronavirus vaccine providers.
But this is just the tip of the iceberg – COVID vaccine scheduling software could offer a whole range of benefits to both individuals and the government that could truly get the masses on the road to vaccination over the coming weeks, let alone months: