If you often plan events or host community activities for your organization, you are likely familiar with the importance and necessity of a release of liability waiver. For example, let’s say you run a small rental shop called Paddle Center Kayak & Canoe. Before you can let anyone out on the water for a group of eager outdoor enthusiasts, you’ll need the participants to first sign a liability waiver. This document is the key to maintaining effective safety practices and protecting your business from a potential lawsuit.
Additionally, a well-crafted liability waiver can simplify event management by creating a seamless transition from guest arrival all the way through to the event’s conclusion. As well as efficient and reliable access to that signed waiver in the future. As an added bonus, you just captured a list of prospective customers.
Since the initiation of the E-Sign Act in 2000, the adoption of digital liability waivers has continued to grow. This is largely due to the increased convenience and reliability offered by electronic waivers, as opposed to their physical, paper and inefficient counterparts.
You’ve probably signed an online waiver before, likely without thinking too much of it. Due to the simple nature and streamlined process, signing an e-waiver can take mere seconds. Check out this example of an event registration and digital waiver here.
So what can digital waivers do for your business? An electronic waiver can increase participant engagement by allowing you to:
Are you ready to find out how? Let’s jump in.
Implementing digital waivers can boost participant engagement levels by providing a simple registration experience and negating the risk of participants losing interest before an event begins.
Eager participants can get started prepping for a day at the lake by getting paperwork out of the way before even arriving! With the usage of an online waiver that may be signed beforehand, you have an efficient way to improve the event experience for both participants and your staff.
Whether you’re planning an event at a museum, hosting a community-wide fun run, or running a small boat rental business, making sure you have the right tools to seamlessly manage your event is the key to success. If participants become increasingly frustrated with the way you handle key processes, they’ll be less likely to return or recommend your event to others.
Hosting a successful event can take a lot of organization to keep all of the moving parts in order. One way to simplify this process is by making sure all of your tools are in a convenient, accessible location.
Instead of requiring separate tools for check-in, waiver signing, and event instructions, you can opt for a single online platform that covers all of the above features and more. An optimized digital waiver platform can include functionality for:
Offering a simple, reliable, and trustworthy engagement process is crucial to a successful event and a happy customer. And streamlining mundane tasks and providing efficient communication between users and tools is the best way to do so!
Your brand defines who you are as a business, and includes your logo, color scheme, personality, language, and positioning. It’s what makes you Paddle Center Kayak & Canoe, as opposed to just another rental shop. Effective branding demonstrated via a personalized, digital experience is a crucial element of a successful marketing strategy.
By customizing your online liability waiver to match the rest of your branding, you are adding one simple step that fits right into the event as a whole. You can choose to include your logo, color scheme, font styles, etc. for a highly optimized user experience.
The better your branding, the more likely you’ll be to engage participants and draw in repeat customers. A successful branding strategy is key to establishing authority and trustworthiness. Which is especially important when it comes to liability waivers.
Having a complete understanding of your target audience is the key to better engaging your event participants. After all, how can you cater to a group you know nothing about?
It’s important to gather data such as demographics, purchasing behavior and contact information to better target your marketing efforts and improve the customer experience. Are your participants mostly tourists or local inhabitants? Do you have a lot of repeat customers, or do participants tend to come once and never return? Are your customers interested in signing up for your newsletter and hearing about special offers? By understanding this information, you have the opportunity to build a better experience for your customers.
As you collect and analyze these key data points from your event participants, you can begin to note common tendencies and predict future trends to better manage forthcoming events. Not only will you have a greater understanding of your current customer base, but you’ll be able to make more accurate predictions about prospective consumers that may be interested in what your business has to offer.
As you come to understand the benefits of using an effective digital waiver to streamline necessary processes, you’ll start to notice a boost in participant engagement. Your customers will appreciate the simplicity and accessibility of online waivers— and your staff will too.