Frequently

Asked Questions

For more FAQs, detailed setup tutorials, and troubleshooting tips, please visit our Support Center.

The Basics

What is RSVPify?

RSVPify is a free online RSVP tool that allows you to create beautiful, fully-customized online RSVP forms, sell tickets, and easily manage events with our suite of planning tools. With RSVPify, you always know who’s coming and what their preferences are at a glance.

RSVPify is perfect for corporate events, nonprofit fundraisers, private parties, class reunions, concerts, weddings, Bar & Bat Mitzvahs, and so much more.

How does RSVPify work?

After you’re satisfied with the setup and style of your online RSVP tool, you can share it with invitees however you’d like! Include your custom RSVPify URL or QR code with your event’s paper invitations, share your link by email or social media, or embed your RSVP form on your event’s website. You can also choose to send your invitations directly to your guests by email — right from RSVPify!

Guests will complete your simplified online RSVP in minutes from any device, and you’ll have 24/7 access to all of the details of your event’s guest list from your computer or mobile phone.

Can I customize my online RSVP?

RSVPify offers tons of advanced customization options that makes it easy to create a beautiful, easy-to-use online RSVP website that is perfectly tailored to your event’s brand. You can add custom questions to your RSVP, upload a logo or picture, include colors and backgrounds and much, much more.

How do I know when a guest RSVPs for my event?

You can choose to receive an email each time a guest RSVPs for your event.

With RSVPify, you also have a customized dashboard that provides all the information — from replies to each event, entree and appetizer preferences, custom question responses, and more — everything you need at a glance.

Is RSVPify Safe?

At RSVPify, we go through great lengths to ensure the safety and security of your account. We’ll never sell or distribute your information or that of your guests — and won’t ever reach out to your guests without your express permission. Guest’s emails are strictly confidential, and will not be used for direct marketing at any time.

Will RSVPify change my life? Do you offer refunds?

OK, RSVPify may not change your life — but we promise it will make your event planning-life a breeze. If, for any reason, you decide RSVPify isn’t the right tool for your event, we’re happy to process a refund for your upgrade.  Please note that refunds can only be processed within 5 days of your upgrade.

Pricing & Premium Accounts

Is RSVPify free?

Yes! RSVPify’s basic online RSVP service is free and always will be. RSVPify free accounts offer many of the same tools and customization options as premium accounts and can accept up to 100 RSVPs for your special event.

Event hosts with more than 100 guests or requiring premium features can choose to upgrade to a premium RSVPify plan at any time.

What do RSVPify's premium plans offer?

RSVPify premium users have access to a number of powerful features including…

  • custom questions
  • embeddable HTML
  • seating chart
  • advanced customization
  • email reminders
  • personalized welcome messages

and more! For a full list of features, visit our plans page.

Can I upgrade my free RSVPify account to premium at any time?

Absolutely. You can upgrade your online RSVP at any time for instant access to the premium features in your plan.

How much does it cost to upgrade?

For the latest plans and pricing information, please visit the upgrade page in your RSVPify account or our plans page.

How do I upgrade to a premium RSVPify account?

After logging into your RSVPify account, click the “Upgrade” link in the top-right of your screen.  We’ll direct you to a page allowing you to select your preferred plan, and will then process your payment securely by credit card. You’ll have immediate access to RSVPify’s premium features — including premium support.

Is my credit card information safe?

Absolutely. We use Stripe, an enterprise-class credit card and billing management suite, to process all one-time and recurring credit card transactions.  Your credit card information never ‘touches’ our servers, and is maintained by Stripe’s advanced encryption technology. All card numbers are encrypted on disk with AES-256, and RSVPify staff never have direct access to your credit card details.

Setting Up Your RSVP

Is it easy to setup my online RSVP?

Delightfully easy!

We’ve listened intently to the feedback of thousands of users with varying event types and needs — and have worked tirelessly to make RSVPify one of the most powerful and easy-to-use online RSVP tools out there. RSVPify is easy for you to setup and customize and even easier for your guests to use.

Can I limit who can RSVP? Can I give some guests a plus 1?

Sure thing! You can add a guest list to your event to manage and track invitees. This enables you to add guests in groups / parties so that they can RSVP together.

By way of our innovative Guest List tool, you can allow guests of your choosing the opportunity to RSVP for a +1. Guests not offered a +1 will only be able to RSVP for themselves and any other individuals in their party. No write-ins or hassling with uninvited guests.

Can I ask custom questions? Meal preferences?

Want to ask guests if they will need a parking spot? What hotel they’re staying at? No problem. Click Setup and select the Custom Questions tab.  Click the “Add a Question” button and determine the best format for your question. You can add as many custom questions as you’d like.

To request meal preferences you can go to setup > meal preferences to request appetizer, entree, and dessert options.

Can I allow guests to include a note with their RSVP?

By default, guests can include a note with their RSVP. Notes allow guests to elaborate upon their regrets, ask a question or include well-wishes with their RSVP. To allow guests to include a note with their RSVP, click Setup and navigate to the General Options tab. Turn this option on or off by clicking the On/Off slider. You can also customize the of this question to fit your special event.

Can my guests edit their RSVP after they’ve submitted it?

Yes! Guests can return to your online RSVP form at any time to update their RSVP or preferences. Guests also have the option to bookmark your custom confirmation page, allowing them to quickly reference event details and update their preferences at any time.

*Note that events collecting payments currently will not allow guests to edit their responses.

How long does my RSVP remain open, allowing guests to RSVP?

When you create a new event, your RSVP is opened and able to accept RSVPs by default.  You can close your RSVP at any time, and will still be able to access all of your data from the closed event.  You can open and close your RSVP as many times as you’d like.

Collecting Payments & Selling Tickets

Can I sell tickets and collect payments on RSVPify? Is it free?

Yes!

It’s 100% free to setup your event and use all of RSVPify’s premium features! RSVPify charges an industry-low per-ticket-sold fee of 1.95% + .$90 per ticket.

You can choose to pass fees along to your guests, and pay nothing.

What features can I access if I'm selling tickets?

The upgrade for selling tickets includes all of our premium features to help make event planning easy.

For ticketed events, no upgrade is needed. We give you our Platinum plan ($189/month for non-ticketed events) for your ticketed event(s) completely free, with an unlimited guest list size.

Do I need a Stipe account to sell tickets online with RSVPify?

Stripe is a powerful, international online payment processing platform that processes credit card charges on your behalf. RSVPify is integrated with Stripe to allow your guests to quickly and seamlessly pay for event tickets and donations with any major credit card.

A free Stripe account is required to sell tickets with RSVPify.

Learn More

Can I sell event add-ons such as t-shirts or raffle tickets?

It’s easy to sell multiple ticket options for your event. Collect payments and sizes for t-shirts, raffle items, or anything else your event requires!