Jr. Product Specialist



RSVPify is seeking a smart, tech-savvy and ‘hungry’ Jr. Product Specialist to join our Sarajevo team. Get hands-on experience with a growing event tech startup that serves over 30% of the Global Fortune 500.

After becoming an expert on RSVPify’s software product, you will be responsible for helping to support RSVPify’s customers through live web-based chat and email on how to successfully use RSVPify.

Serving on the ‘front lines’, you’ll play a key role in digesting customer feedback and working with the product team to revise and prioritize our product roadmap.

As a role with room to grow, you will also design, develop and execute marketing strategies and campaigns.

  • Assist RSVPify customers through chat and email with support and billing inquiries; Reply to questions from potential customers and help convert users into paying customers
  • Learn about and contribute to RSVPify’s digital and social marketing efforts
  • Write SEO-optimized blog posts and support articles detailing how to use RSVPify and troubleshoot specific common problems and roadblocks
  • Help refine and evolve RSVPify’s digital product offerings

Required Skills & Qualities

  • Excellent written and spoken English
  • A strong understanding of the internet, websites, and software applications
  • Great “people skills”; A friendly and professional attitude
  • Well-organized and strong work ethic
  • Persistence and determination to deliver results
  • A desire to learn and become an important member of The RSVPify Team with a growing set of responsibilities and evolving role
  • A desire to work in a startup environment, with a proactive mindset and minimal need for supervision

Preferred Experience

  • Experience in customer support, sales, internet, hospitality or a related field
  • Social media savvy and experience managing social channels for a company or brand
  • Advanced technical skills like web design and development, HTML, software development, etc. a major plus
  • College degree (Business, Information Technology, Marketing, Computer Science, Public Relations, English, or Communications) preferred but not required for the right candidate

About RSVPify

RSVPify is a leading global event technology company providing a digital platform designed to make organizing events (corporate events, weddings, galas, performances, etc.) and inviting guests easy.

RSVPify Offers:

  • The ability to work remotely from your home or a location of your choice
  • A competitive salary and benefits package, paid vacation and a flexible schedule
  • An opportunity to be a valued member of a small and dynamic international team where you can make a BIG impact every day
  • Significant professional learning and personal advancement opportunities
  • Fun, entrepreneurial work environment